1. Nature of our services
Macias Counseling, Inc. is a mental health office that provides psychological evaluations for people who need professional documentation related to immigration proceedings, including cases before USCIS and immigration courts.
Our services are limited to psychological evaluation, report writing and the mental health services expressly contracted. The nature and scope of each evaluation depend on the client’s particular circumstances.
2. We do not provide legal services
Macias Counseling, Inc. is not a law firm, does not provide legal advice and does not provide legal representation in immigration matters.
We do not determine a client’s legal eligibility, set legal strategy or replace the services of an immigration attorney.
Each client is responsible for obtaining advice from an independent immigration attorney or an authorized representative, as appropriate. Questions about forms, deadlines, legal requirements, eligibility and filing of documents should be directed to that professional.
Our services do not create an attorney-client relationship.
3. No guarantee of immigration outcomes
Macias Counseling does not guarantee the approval of any application, petition, visa, asylum case, defense against deportation or other immigration benefit.
Psychological reports are professional documentation that may be considered by the relevant authorities. Their acceptance, weight and effect depend on the circumstances of the case and on the decisions of the competent authorities.
The client acknowledges that the final immigration decision is not under the control of Macias Counseling. Payment for our services covers the professional work contracted, not a favorable immigration outcome.
4. Professional independence and accuracy of information
Evaluations and reports are prepared based on interviews, the information provided, evaluation procedures and the corresponding professional findings.
The client is responsible for providing complete and truthful information and for sharing any information relevant to the evaluation.
Incomplete, inaccurate or unverifiable information may affect the conclusions of the report. Macias Counseling does not guarantee the accuracy of information provided by third parties that it could not reasonably verify.
Professional conclusions are based on the information available at the time of the evaluation and are not a guarantee of future events or decisions.
5. Limitations of services
Psychological reports do not replace legal advice, immigration representation or other professional services that may be needed.
Contracting an evaluation does not guarantee that the report will be accepted by USCIS, a court, an attorney or another entity. Nor does it guarantee a diagnosis, a particular conclusion or a specific result.
Macias Counseling does not control the decisions of immigration authorities or the actions of attorneys, representatives, courts or third parties.
6. Privacy and confidentiality
Macias Counseling protects its clients’ personal and mental health information in accordance with applicable laws and regulations, including the privacy provisions that apply under HIPAA and Florida law.
We may collect contact information, relevant background, clinical information, evaluation results, documents and administrative data needed to provide our services.
The information is used to conduct evaluations, prepare reports, maintain records, administer services and comply with applicable legal and professional obligations.
We will not disclose confidential information to attorneys or other third parties without valid authorization when required, except as permitted or required by applicable law.
Because of the nature of third-party evaluations, certain relevant information may be included in the psychological report. Clients will be informed of the purpose of the evaluation and the applicable limits of confidentiality.
7. Data protection
We take reasonable measures to protect personal information and records against unauthorized access, use or disclosure.
However, no electronic system can guarantee absolute security. Communications made through third-party platforms may be subject to their own terms and privacy practices, without prejudice to our legal obligations.
Records will be kept for the periods required by applicable laws, regulations and professional standards.
8. Client consent and responsibility
By contracting our services, the client acknowledges that they understand the nature, limitations and purpose of the psychological evaluation.
The client is responsible for:
- Providing truthful and complete information.
- Reviewing the legal implications of the report with their attorney.
- Meeting the deadlines and requirements of their immigration proceeding.
- Deciding, together with their legal representative, how and when to file the documentation.
- Expressly authorizing disclosures of information when appropriate.
Contracting our services does not guarantee acceptance of the report or a favorable outcome in the immigration proceeding.
9. Limitation of liability
Macias Counseling is committed to providing the contracted services in accordance with applicable legal, ethical and professional obligations.
To the extent permitted by applicable law, Macias Counseling will not be liable for immigration decisions made by government authorities, results arising from the actions of third parties, or consequences attributable to incomplete or inaccurate information provided by the client.
Nothing in this policy is intended to exclude or limit liability that cannot legally be excluded, or to release Macias Counseling from its professional obligations.
This section is not a general waiver of the client’s legal rights.
10. Websites and external links
Our website may contain links to third-party pages for informational purposes. Macias Counseling does not necessarily control the content, availability or privacy practices of those sites.
Including a link does not imply endorsement, affiliation or any guarantee regarding third-party services.
11. Changes and contact
Macias Counseling may update this policy when necessary due to changes in its services, practices or legal requirements. The current version will be available on our website.
For questions about privacy, records or our services, you may contact:
Macias Counseling, Inc.
- Email: info@denismacias.com
- Phone: 786-525-6428
- Address: West Palm Beach, Florida
- Website: denismacias.com
IMPORTANT NOTICE: Hiring Macias Counseling, Inc. does not constitute hiring legal services and does not guarantee a favorable immigration outcome. Clients should consult their own immigration attorney or authorized representative for legal advice.
About this website’s form
The request form sends your name, phone, email, type of case, your attorney’s or surgeon’s name and your question to Macias Counseling’s email through the Web3Forms service. It does not ask for, and should not receive, clinical information or documents: those are sent later through the secure portal.
[Added by WillNet: Denis reviews it with her attorney before publishing.]